Complaints Policy
4R Media and Entertainment
Effective Date: 01/06/2025
Our Commitment
At 4R Media and Entertainment, we are committed to maintaining high standards of accuracy, fairness, and editorial integrity. We value feedback and recognise the importance of resolving complaints promptly and transparently.
If you believe that any content we have published is inaccurate, misleading, or breaches accepted media standards, you have the right to file a formal complaint.
What You Can Complain About
You may raise a complaint about any content published on our website, newsletter, or social media channels if you believe it:
Contains factual inaccuracies
Breaches your privacy or misuses personal information
Is discriminatory, harmful, or offensive
Lacks appropriate attribution or infringes intellectual property
Violates our editorial or ethical standards
We do not accept complaints simply because you disagree with the author’s opinion unless there is a clear factual or ethical concern.
How to Submit a Complaint
To file a complaint, please email:
editor@4rmediaentertainment.com
Include the following:
1. Your full name
2. A valid contact email address
3. The URL or headline of the article or content in question
4. A detailed explanation of the issue
5. Any supporting evidence or references (if applicable)
What Happens After You Submit
We will acknowledge your complaint within 5 working days
A full internal review will be carried out by our editorial team
We aim to respond to all complaints within 21 working days
If your complaint is upheld, we may take one or more of the following actions:
Issue a correction or clarification
Update or remove the content
Publish an editorial note
Offer a formal apology (where appropriate)
Confidentiality
All complaints will be treated confidentially. Your personal data will be processed in line with our [Privacy Policy] and will only be used for handling your complaint.
Regulator & Escalation
At present, 4R Media and Entertainment is not a member of any press regulatory body. However, we aim to align with editorial standards expected by regulators such as IMPRESS and IPSO.
Once registered with a regulator, you will have the option to escalate unresolved complaints through their formal procedures. This page will be updated accordingly.
Updates to This Policy
We reserve the right to amend this policy at any time. Changes will be reflected on this page, with an updated effective date.
Contact
All complaints or queries should be directed to:
editor@4rmediaentertainment.com